I’ve trained staff across many of Melbourne’s top hospitality venues, helping teams build the knowledge and confidence to talk about wine without fear or pretence, resulting in an immediate rise in sales. My sessions are hands-on, engaging, and shaped around the real needs of service. And unlike traditional institutes, I bring expert, affordable training directly to your venue.

“It is rare to find an educator who connects with a complete beginner as effectively as they do with a seasoned wine enthusiast. Jay bridges that gap. He makes the content accessible without losing the detail that experts look for.

…his success comes down to the work he does beforehand. His preparation is exhaustive. He immerses himself in the subject matter and leaves no page unturned. He is able to build a narrative around any topic thrown at him.” — Einan, Head of Marketing, Tracado

Contact me, Jay Bessell at Glass Half Full Wine Consulting, to hear more about how I can inspire your staff about hospitality, ensuring your customers experience excellence every time.